John Paul II International Krakow-Balice (KRK)
15.5
mi
Katowice (KTW)
65.8
mi
Train
Kraków Main Station4000 ft
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
“The room was impressively spacious and modern, providing a comfortable environment to unwind after a day of exploring.” view full review
Delicious Breakfast!
“I loved the variety at breakfast, and they even packed a breakfast for my early flight; such a thoughtful gesture!” view full review
Outstanding Service
“The service was remarkable, with quick assistance for extra pillows and even requests for bigger mugs for tea, making my stay feel personal and special.” view full review
Immaculate Cleanliness
“The bathroom was spotless and well-equipped, providing a relaxing space after a long day.” view full review
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
8.2/10
Great
Rooms
7.8
Location
9.2
Service
8.2
Dining
7.5
Guest reviews
8.2/10
based on 6 reviews
8.5
8.5/10 based on 2583 reviews
Robert
United States of America,
February
2024
8.6/10
I had a wonderful stay at this hotel. The rooms were spacious, modern, and clean, perfect for two adults. However, they were a bit on the dark side which could feel cramped, but overall, a comfortable experience. The service was excellent, and the staff was quick, professional, and accommodating. The location was fantastic, ideal for exploring the Old Town and Jewish quarter, and the dining was good with a great assortment of dishes. I particularly enjoyed the quietness of the 'Jazz' area where my room was located.
Rooms
8.0
The rooms were spacious, modern, and clean, perfect for two adults.
Service
9.0
The service was excellent, and the staff was quick, professional, and accommodating.
Location
9.0
The location was fantastic, ideal for exploring the Old Town and Jewish quarter.
Dining
8.0
The dining was good with a great assortment of dishes.
Facilities
9.0
The facilities were fantastic, offering everything I needed for a comfortable stay.
Stanley
United Kingdom,
January
2024
7.4/10
I had a mixed experience at the hotel. While the room was a bit small and noisy due to its front location with tram noise, it was clean and somewhat dark. The staff were helpful when needed, but not especially welcoming. The location was just right for exploring Krakow's center, and the dining options were fair, although not personally my favorite. Overall, it was a solid stay with a few drawbacks.
Rooms
7.0
The room was a bit small and on the loud side due to its front location with tram noise. It was also a bit dark.
Service
6.0
The staff were helpful when asked questions, but I didn't find them very welcoming or friendly overall.
Location
9.0
The location was excellent for exploring the Old Town and Square, with clean and tidy rooms, even though they were a bit small. The staff were helpful and friendly.
Dining
7.0
The dining options were fair, offering a good selection, although not exactly to my taste. The variety of warm and cold choices was appreciated.
Facilities
8.0
The facilities were sufficient for my needs during the stay.
Sidney
United Kingdom,
December
2023
7.8/10
The hotel is in a beautiful location with views of the park opposite, offering a lovely nature experience daily. The rooms were nice and cozy, although a bit small for two people. The service was generally friendly and accommodating, but a bit less so when requesting specific items. The location is excellent, just a short walk from the main square in Krakow. The dining options offered a good variety but with some room for improvement. Overall, a comfortable stay with a few minor areas that could be enhanced.
Rooms
8.0
The rooms were comfortable and had views of a park opposite the hotel, providing a beautiful nature experience daily.
Service
7.0
The service was generally friendly and accommodating, although there were moments of abruptness in specific requests.
Location
9.0
The location was excellent, less than a 5-minute walk from the main square in Krakow and close to all amenities.
Dining
7.0
The dining experience offered a good assortment of English and European dishes but with some areas that could be improved.
Facilities
8.0
The facilities were adequate, offering a comfortable stay.
Elizabeth
United Kingdom,
September
2023
8.2/10
The hotel is in a convenient location, near the Old Town and the castle, making it perfect for exploring the city. The rooms are small but suitable for a short stay and overall nice and spacious, although the front area is a bit limited. The service is exceptional, with extremely helpful and polite staff who go above and beyond to assist guests. The dining experience offers many choices, including continental options and hot dishes of high quality.
Rooms
7.0
The rooms are small but OK for a short stay and nice and spacious within the room.
Service
9.0
The staff are really helpful, friendly, and accommodating, ensuring a pleasant stay. They offer various services like room service and airport shuttle.
Location
9.0
The hotel's location near the Old Town and the castle is perfect for exploring the city and provides easy access to everything.
Dining
8.0
The dining options are varied and of high standard, including continental breakfast and hot choices.
Facilities
8.0
The hotel offers a range of facilities to make guests' stay more comfortable and enjoyable.
Eli
United States of America,
August
2023
8.2/10
I had a pleasant stay at the hotel with clean and comfortable rooms and very friendly staff. The location was great, close to the old town and other city sites. The dining experience offered a good variety of food, but with some room for improvement. The facilities were well-maintained, making my stay enjoyable.
Rooms
8.0
The rooms were nice and comfortable with all amenities, but the toilette had a bad smell.
Service
9.0
The staff was extremely professional, friendly, and super accommodating.
Location
9.0
The location was excellent, very easy to access the old town and train station, perfect for exploring Krakow.
Dining
7.0
The dining experience was lovely, great to have a meal before going out sightseeing, but lacked some variety in olives and cheese.
Facilities
8.0
The hotel had great facilities, and the daily service was excellent for the price.
Frank
United States of America,
May
2023
9.0/10
I had a wonderful stay at the hotel. The rooms were large and modern, providing ample space for two adults and a 4-year-old. The back of the building location on the second floor offered a peaceful retreat. The room itself was spacious, immaculate, and well-equipped, especially room 210.
Rooms
9.0
The rooms were very spacious, immaculate, and well-equipped, offering a comfortable stay.
Service
9.0
The service was excellent, with friendly and accommodating staff. They were so nice and helpful, even providing bottled water in the room every morning.
Location
10.0
The hotel's location was excellent, just a short walk away from the main attractions and tourist spots of Krakow. It was perfect for accessing all the main attractions and convenient for exploring the Old City.
Dining
8.0
The dining experience was great, offering a good assortment of English and European dishes. Although I wasn't a big fan of the breakfast options, the overall variety and quality of food were satisfying.
Facilities
9.0
The hotel had great facilities, catering to various needs and ensuring a comfortable and pleasant stay.
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